Studio inquiries
Name, email address, message, language and any artwork references you deliberately include.
Privacy
Clear information about how your data is used.
This privacy notice explains which personal data we use when you browse the website, contact the studio, use the online withdrawal function or place a direct online order.
Who is responsible for your data
Karrenbelt Collective is the data controller for this website. Registered in the Netherlands. Hoenwaard 43, 6718 NC Ede, Gelderland. Chamber of Commerce: 98621629. VAT: NL005343619B05. Privacy contact: info@karrenbeltcollective.com.
Karrenbelt Collective is also the legal seller for direct Golden Birds orders in the Netherlands. The role of data controller and the role of seller are separate legal responsibilities.
What data is processed
We ask only for information needed for the action you choose.
Online withdrawal
Order reference, order email address, language, registration timestamp and the generated withdrawal reference.
Orders and delivery
For direct online orders, the order and delivery information needed to complete the purchase. Full card or bank credentials remain with the payment provider rather than this website.
Technical delivery and security
Hosting and security providers may process normal network and request data needed to serve and protect the website.
Why the data is used
- To answer a request or take steps you ask for before a possible purchase.
- To process and administer a direct purchase.
- To register an online withdrawal or other legal consumer request.
- To comply with legal, accounting and consumer-protection obligations.
- To keep the website and its communication channels secure and reliable.
Service providers and recipients
Only providers needed for the action you choose receive data.
Cloudflare
Website hosting, network delivery, security and serverless request handling.
Resend
Transactional email delivery for website inquiries, withdrawal confirmations and order communication.
Stripe
Hosted payment processing for direct online orders. Payment credentials are entered directly into Stripe’s secure hosted environment.
Re-Art and shipping providers
For an order, only the information needed to produce, pack and deliver the work is shared.
Analytics and marketing tracking
We currently do not use Google Analytics, Meta Pixel or comparable marketing-tracking scripts on this website. If that changes, the privacy and cookie information will be updated as required.
How long data is kept
Inquiry data is kept only as long as needed for the conversation, relationship or resulting transaction. Order, invoice, withdrawal and accounting records are retained for the period needed to perform the contract, demonstrate compliance and meet applicable Dutch statutory administration obligations. Provider security logs follow the provider’s operational retention rules.
Your privacy rights
Depending on the situation, you may have rights to access, correct, delete or restrict personal data, object to certain processing, request portability, or complain to the competent data-protection authority. A request can be sent to the privacy contact above. Identity may be verified where reasonably necessary to protect your data.
Questions about privacy or an order
Privacy questions can be sent to info@karrenbeltcollective.com. Artwork, order and consumer-service questions can be sent to studio@ignaciopoblet.com.